Frequently Asked Questions

Have Questions? Weā€™re Here To Help.

Finding the right apartment near the University of Tennessee comes with a lot of questions, and we believe getting answers should be simple. We are here to provide clear, straightforward information about leasing, amenities, policies, and what itā€™s like to live at The Commons at Knoxville. Whether you're planning ahead or ready to apply, you'll find the details you need to feel confident in your decision.

  • We offer individual, by-the-bedroom leases. This means you are only financially responsible for your private bedroom and your portion of the shared living spaces.

  • Our standard lease term runs from August 14, 2026 through July 25, 2027.

  • A limited number of 10-month leases may be available for an additional cost. Please contact our leasing team for current availability and pricing.

  • Yes. These fees are currently deferred and will be included in your first rental installment. Please refer to your lease agreement for exact details.

  • Applicants will need a valid government-issued photo ID, proof of income or enrollment, and guarantor information if applicable. Background and credit screening are also required.

  • Alternative qualification options may be available, including a security deposit, self-qualification, or participation in a Guarantor Waiver Program, subject to approval.

  • Rent is due on the 5th of each month. A late fee of 10% of the monthly rent will be applied beginning on the 6th.

  • Your first payment will include rent along with any deferred application or administrative fees and other applicable charges outlined in your lease.

  • Rent payments can be made conveniently through the online resident portal using ACH (e-check), debit, or credit card.

  • Internet and trash services are included. Electricity and water/sewer are shared among residents and vary based on usage, typically averaging $70ā€“$100 per person each month.

  • Yes. Apartments come fully furnished for convenience and comfort.


  • Common areas include a couch, chair, coffee table, end table, entertainment stand, and dining table with chairs. Bedrooms feature a full XL bed, chest of drawers, desk, and chair. Each apartment also includes major kitchen appliances and a full-size washer and dryer.

  • Yes. Liability insurance is required prior to move-in in accordance with your lease agreement.

  • Yes. During the application process, you can complete a roommate preference profile. Matches are made based on lifestyle preferences, though compatibility cannot be guaranteed.

  • Yes. You may list preferred roommates in your application. All individuals must apply and be approved, and placement is subject to availability.

  • We offer a variety of layouts, including options such as shared 4-bedroom apartments. Contact our team for the most up-to-date availability.

  • Move-in begins August 14, 2026. Please bring a valid photo ID, proof of renters insurance, and any remaining balances. A detailed Move-In Guide will be provided prior to your arrival.

  • Residents are required to complete a Move-In Condition Form within the timeframe outlined in the Move-In Guide to document any existing conditions.

  • All maintenance requests can be submitted through the resident portal. For after-hours emergencies, please call the on-call number listed in your lease.

  • Completion times vary depending on the nature of the request, but most routine issues are resolved within a few business days.

  • Simply submit a service request through the resident portal, and our team will coordinate with licensed vendors as needed.

  • Yes, parking is available in limited quantities. A Parking Addendum is required. Please contact the leasing office for current rates and availability.

  • Please contact our team for the most current pet policy, including fees and any breed or weight restrictions. Service animals and ESAs are accommodated in accordance with applicable laws.

  • You will receive a notification when your package is ready for pickup. Please bring a valid photo ID. Note that carriers may mark packages as delivered before they are processed by our team.

  • Renewal offers are sent each leasing season. Renewing early helps secure your preferred space and the most competitive rates.

  • Transfers and roommate changes may be possible depending on availability and timing. Additional fees may apply.

  • Relets or lease takeovers may be permitted with prior written approval. Screening and applicable fees may apply.

  • Yes. Alternative qualification options may be available, such as a security deposit or third-party guarantor service. Please contact our team for assistance.